Shipping Policy
At Timmy's Playground, every toy is carefully packed and shipped with your child's excitement in mind. We work hard to get every order out the door as quickly as possible while ensuring each item meets our quality standards.
Shipping Timelines
- All orders are processed and shipped within 2–5 business days.
- Once shipped, delivery typically takes 5–10 business days, depending on the destination.
- In total, you can expect your order to arrive within 7–15 business days (Monday–Friday) from the time of purchase.
You will receive a tracking number via email once your order has been shipped, along with the estimated delivery time.
Shipping Rates & Destinations
| Destination | Shipping Time | Cost |
|---|---|---|
| United States | 7–15 days | Free over €60 |
| Canada | 7–15 days | Free over €60 |
| European Union | 7–15 days | Free over €60 |
| Australia | 7–15 days | Free over €60 |
| Other Countries | Contact us | Contact us |
If your country does not appear at checkout, please contact us at info@timmysplayground.store and we will do our best to arrange a shipping solution.
Taxes & Duties
- European Union customers: Taxes are included in the purchase price.
- International customers: Orders may be subject to customs duties, VAT, or import taxes, which are the responsibility of the buyer.
Delivery Notes
- Delivery times are estimates and may be affected by factors outside our control, including incorrect addresses, weather conditions, customs processes, or carrier delays.
- During periods of high demand, some products may experience extended processing times. We will notify you of any unexpected delays.
Further Assistance
If your package does not arrive within the estimated delivery window, or if you have any shipping-related questions, please contact us at info@timmysplayground.store.